East of England
Overall I was happy with the service provided by yourselves and Chelmsford Plastic Warehouse. They called to arrange delivery within the timescale stated and were happy to wait until I was ready to accept. There did seem to be a bit of a lack of internal communication when I called to arrange delivery but the appropriate person called back and arranged without a problem.
My wife was here to accept delivery and the delivery driver turned up on time and was helpful and polite.
I think it went very well and I was pleased with the price and the quality of the product. - Comment relating to Stoke Ferry Timber Ltd
We were happy with both the service and the decking, good price to. Only improvment might be to estimated delivery times, Stoke Ferry didnt have our complete order in stock and took time to come back to us with the delivery date. An email confirmation of the delivery day and time would have been good to.
The on line service via Stoke Ferry Timber was excellent, the quality of the decking compared to large DIY stores was far superior, and the finished decking has been admired by everyone and has given us many happy evenings on the "poop deck" plus we have a very nice new front door stop = "the fore deck" from the left overs.
Excellent very prompt and professional service. Satisfied customer. Would gladly recommend or use again. - Comment relating to Chelmsford Plastic Warehouse.